I just posted a couple of days ago my thoughts about the future of hospitality on my personal website dominikschachtsiek.wordpress.com.
And I just posted an update regarding privacy concerns. Hope you like it and read the full article on my sister site:
Google Glass + Face Recognition * (Hospitality Industry) = Privacy Concerns?
And I just posted an update regarding privacy concerns. Hope you like it and read the full article on my sister site:
Google Glass + Face Recognition * (Hospitality Industry) = Privacy Concerns?
I have just finished my last post about innovation in the hospitality industry through google glass and face recognition, when I researched how far we are with FR.read more:
In my researches about face recognition, one point came regularly up: privacy concerns! And Google Glass would even worsen this points, because they are clearly much more mobile than any CCTV camera installed… anywhere.
Hence: would it be really that bad?
I think it would be quite useless, if you are closing on this topic on a philosophical way. However we have to understand, what we are doing for the moment:
- A lot of bars [definitely in the UAE] have CCTV cameras installed.
- Guests are reserving a table with their names.
- Guests are checking in with their passport details.
- Guests paying with their credit cards.
- They even have to show their id to come in bars & nightclubs [due to the minimum age of 21 years].
Hence, if there would be a privacy concern – we would be already in deep trouble.
- We already have guests’ profiles – to provide superior service.
I see the Google Glass only as extension, as tool, to use information more effectively.
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